We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the www.chatbooster.io website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Chatbooster (“Chatbooster”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.
Collection of personal information
You can access and use the Website and Services without telling us who you are. If you wish to use some features, you may be asked to provide certain Personal Information (for example, your name and email address).
We receive and store information you knowingly provide when you create an account or fill forms on the Website. When required, this may include account details such as username, unique user ID, and password.
We may also collect Personal Information from other sources such as public databases, social platforms, third-party data providers, and marketing partners. This may include demographic information, device information (such as IP address), location, and online behavioral data.
You can choose not to provide Personal Information, but then you may not be able to use some features. Contact us if you are unsure what information is required.
Privacy of children
We do not knowingly collect Personal Information from children under the age of 18. If you believe a child under 18 has provided Personal Information through our Services, please contact us so we can delete it.
Use and processing of collected information
We may act as a data controller and/or data processor depending on the situation. We may need to collect and use certain Personal Information to make the Website and Services available, or to meet a legal obligation.
Information we collect may be used to:
- Create and manage user accounts
- Run and operate the Website and Services
Processing depends on how you interact with the Services and applicable law, including consent, contract performance, legal obligation, public interest, or legitimate interests.
Managing information
You may delete certain Personal Information we hold about you. When you delete information, we may retain a copy as needed to comply with obligations to affiliates and partners, and for the purposes described in this Policy.
Disclosure of information
We may share information with affiliates, contracted companies, and service providers who help operate the Website and Services, and whose practices are consistent with this Policy. Service Providers may only use the information as needed to perform services on our behalf or comply with legal requirements.
Retention of information
We retain Personal Information for as long as necessary to comply with legal obligations, enforce agreements, and resolve disputes, unless a longer period is required or permitted by law. After the retention period expires, Personal Information is deleted.
Data analytics
Our Website and Services may use third-party analytics tools that use cookies, web beacons, or similar technologies to collect standard usage information and improve performance. We do not use these tools to collect personally identifiable information of Users.
Do Not Track signals
Some browsers send a Do Not Track signal. There is no uniform standard for responding to these signals. The Website and Services are not currently configured to interpret Do Not Track signals. We still limit use and collection of Personal Information as described in this Policy.
Advertisements
We may allow certain third-party companies to help tailor advertising and collect data about activity on the Website. These companies may deliver ads, place cookies, and track behavior.
Links to other resources
The Website and Services may contain links to resources we do not own or control. We are not responsible for the privacy practices of those third parties. Please review their privacy statements when you leave our Services.
Information security
We secure information on servers in a controlled environment and maintain reasonable administrative, technical, and physical safeguards. No transmission over the Internet can be fully guaranteed. You are responsible for protecting the device and credentials you use to access our Services.
Data breach
If we become aware that security has been compromised or Personal Information disclosed to unrelated third parties due to external activity, we may investigate, report, and cooperate with authorities as appropriate. Where required by law or where there is a reasonable risk of harm, we will make reasonable efforts to notify affected individuals and may post a notice on the Website.
Facebook and Instagram data deletion
If you have connected your Facebook or Instagram account, you may request deletion of associated data at any time.
- Log in at panel.chatbooster.io
- Open Settings
- Go to the Data & privacy section
- Choose Remove data, Delete account, or Email deletion request
Remove data immediately removes Facebook- and Instagram-related data from our servers (channels and chats are cleared; your login stays active). Delete account permanently deletes your Chatbooster account and workspace. If you cannot access your account, email [email protected] with the subject “Facebook Data Deletion Request.” We will process requests within applicable legal timescales.
Full instructions: Delete request.
Changes and amendments
We may update this Policy at any time. When we do, we will revise the updated date on this page. Continued use of the Website and Services after changes take effect constitutes acceptance of the revised Policy, except that we will not use Personal Information in a materially different way without consent where required.
Acceptance of this policy
By accessing and using the Website and Services and submitting information, you agree to this Policy. If you do not agree, you are not authorized to use the Website and Services.
Contacting us
Questions, concerns, or requests about this Policy or your information: